The new product for each release is scheduled to go live at 10pm ET on the the 15th. Because download times can vary on the back end of things, the new product can actually go live anytime between 9:45pm and 10:15pm ET, as long as nothing unexpected interrupts the process.
What does this mean for you? When the clock strikes ten o’clock, do not be alarmed if there are still a few things that have not completed downloading yet. It always takes a few moments for things to finish up and we ask for your patience while the download is completed.
While we try our very best to anticipate demand for our new release products, on occasion we do not have enough inventory on hand to meet everyone’s needs. Normally, we are able to order more of a product the morning after the release and have it back in stock in approximately 2- 4 weeks.
If you ever have a question about shipping times, you can refer to the Shipping Policy on our website.
Our peak time of the month is the 15th through the 22nd. If you order during this time, please be aware that it can take 3-7 business days for your order to leave our facility.
If you wait and order after the 22nd, orders normally ship 24-48 hours (Monday-Friday) after they are submitted.
We currently offer FREE shipping for those customers who purchase $80 or more and reside within the continental United States. If you qualify for FREE shipping, please be aware that the shipping method may change based upon the weight of your package.
At this time all packages are shipped via the United States Postal Service or UPS Ground. USPS Priority Mail takes 2 to 6 days to deliver a package in the continental US. Ink to Paper ships from Ohio. We reserve the right to ship your package using the least expensive method.
Once your order is placed with us during release week (15th -22nd), we print all of the shipping labels at once and then have our pickers and packers work through the stacks in the order that they were received. The shipping carriers software then emails you notification that the package has begun to move.
What does this mean for you? Depending on how many orders were placed around the time of yours, it can be up to 2 or 7 business days (see Shipping Times above) between the time your label is printed and when it is actually packed and leaves our facility.
If for some reason you do not receive a shipping notice via the shipping carrier, be sure to check your spam folder before contacting us. Tracking information can be provided via Customer Service if needed.
Thank you for reading over this information and being a prepared Ink to Paper Release customer! We look forward to the opportunity to serve you!
We are excited to announce that we are offering some of our stamps and dies from our release at a pop-up location. This month, find some of the newest product collections at Scrapbooks, Etc. (while supplies last). There, you may also be able to participate in some fun make-and-takes using some of the new stamps and dies.
Why Scrapbooks, Etc.? Well, we think they are awesome as they have been in business for 20 years!
We have chosen retailers in regions throughout the world that will be carrying new release items from Ink to Paper. If there is a pop-up store in your area, you will be able to purchase new release items before they go live in our online store. Each month, new stores may be added. Maybe you will see one pop up in your area soon!